Blog

4 Irrefutable Tips for Getting 5-Star Airbnb Reviews

4 Irrefutable Tips for Getting 5-Star Reviews from MaidThis.com

Every Airbnb host wants to get consistent 5-star reviews. If you don’t care, you might be in the wrong business. 

There’s plenty of suggestions and information floating around the web about how best to land those perfect ratings, but how do you know what are the best, most tried-and-true methods? 

We’ve done the legwork for you so you don’t have to do the digging yourself. Here are what we think are 4 irrefutable tips for getting 5-star Airbnb reviews.

 

1. Communicate consistently.

Check-in and check-out used to be a great time to gets some valuable face time with your guests and to connect with them on a more personal level. Now that social distancing is the norm, that system is literally out all the open windows.

Unsurprisingly, no one is doing face-to-face check-ins or check-outs anymore due to the coronavirus. In order to make a connection, you’re going to have to create opportunities. 

Make an effort to stay in close contact with your guests before, during, and immediately after their stay. Don’t worry about being too “chatty”: You don’t need to write long, heartfelt messages. Simply drop a quick line to let them know you’re available to answer questions and are looking forward to hosting them. 

To really stay on top of these quick little notes, keep a Google doc or note somewhere with canned responses that you can consistently copy and paste into your messages.

 

2. Make a habit of over-delivering.

Make an effort to be honest in your listing, but don’t give away every nugget you’ve got in your gold pan. Surprise your guests with higher-level toiletries or a few snacks and drinks upon their arrival. 

Maybe hand-write a note thanking them for their stay and leave it with your printed house rules or somewhere you’re sure they’ll find it. 

Get creative and go above and beyond. As you’re less likely to ever meet your guests these days, these kinds of small personal touches can make all the difference. 

 

3. Do a little homework.

We really love this idea from Get Paid for Your Pad: Do a little reconnaissance on your guests to see what kinds of things they may be interested in.

If your guest is an Airbnb veteran, chances are that they’ve left several reviews for their past hosts. Hop over and check out reviews they’ve left on other hosts’ review lists. You never know what you’ll find – it may offer you a great way to make their stay even better.  

 

4. Think like a guest.

At the end of the day, it pays to simply consider what you would be “wowed” by as a guest yourself. Think back to some of your own amazing Airbnb stays in the past – what made them so amazing or memorable?

Implement what you can without breaking the bank. Remember that reviews don’t bring in more money right away, but they do help you build trust with new and potential guests which ultimately leads to more bookings… and more income.

 

Don’t stress yourself out over earning 5-star reviews. With a little consideration and planning, you can consistently earn your guests’ appreciation and praise.

 

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

Local Airbnb Bookings Are Surging for Summer

 

Local Airbnb bookings are surging for summer from MaidThis.com

Corona-cabin fever is real and plenty of people are sick and tired of looking at their own walls. While international airplane travel is definitely down and will continue to take a hit this year, local travel is making a comeback.

People with vacation time to kill may not travel across the globe, but they may travel cross-country. Airbnb is reporting a massive boost in same-country bookings compared to this time last year. According to AirDNA, an international Airbnb data analysis company, bookings in the US are continuing to inch upward.

So, what does this new little surge mean for you as an Airbnb host? Get ready now: Depending on where in the country you’re located, it could mean a helpful uptick in your bookings, too.

 

Folks are itching to get out of their own neighborhoods.

The extended period of local lockdowns has even the most dedicated “home-bodies” scrambling to make plans to get out of the house. Now that restrictions are lifting, we’re likely to see a slight shift in the meaning of the popularized term “staycation.” Folks may stay close to home, but not actually at home and ultimately make plans to get even a few miles down the road.

Now, more than ever, having “fancy” or high-ticket amenities is a sure way to draw in guests. People are building up some courage to leave their homes and stay in an Airbnb, yes. But they’re not as likely to be flocking to neighborhood farmers’ markets, cafes, or events (which have mostly been canceled anyway).

Things like having an above-average outfitted kitchen, a household Netflix or HBO subscription, a killer surround sound system, video gaming systems, or even a stash of “old school” games like “Clue” or “Phase 10” are sure to appeal to guests just looking to find some fresh surroundings.

Be sure to implement a deposit system through Airbnb to protect any big-ticket items you may have or plan to add to your vacation rental.

 

Not to mention, summer is officially here.

Many people are eager for a change of scene and summer is traditionally the time for vacations and fun. It isn’t just single people looking, either – it’s people with families.

Families are figuring out their own forms of “new normals” and chances are, many summer vacation plans that were in the works are now distant memories. Big crowd-drawers like Disneyland have made changes to how they’ll handle their own guests and will likely see massive dips in their numbers despite enacting social distancing measures.

That said, parents with youngsters who have been out of school for months now are ready for a break – even if that just means doing the same routines in a new setting and foregoing bigger vacation plans. 

Again, guests are looking for different things these days: Proximity to large venues is far less important than it once was and things like parking availability are likely to rank higher on vacation rental wish lists. 

 

As Americans continue to become more comfortable with the thought of traveling both locally and domestically, it’s becoming clearer that all is not lost for vacation rental hosts. 

So, what does this information combination mean for you as a host?

Here’s our biggest piece of advice for the moment: If you haven’t already, now is a great time to accept instant bookings. Many folks are making decisions at the last minute to leave their homes for a short weekend as lockdown restrictions are lifting. By allowing guests to book instantly, you further increase the possibility of increasing your occupancy rate.

 

Looking for more ideas to keep your guests safe and ensure them of the steps you’re taking? Be sure to check out our MaidThis Covid -19 Resource Center.

 

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

Increase Bookings during COVID-19: Airbnb Coronavirus Tips for Hosts

Increase Bookings during COVID-19: Airbnb Coronavirus Tips for Hosts

COVID-19 has changed the hospitality industry – if not forever, at least for the time being. Airlines, hotels, and vacation rentals are all having to cope with massive changes in order to keep both their guests and their staff safe.

These changes are coming about not only because of the highly transmissible coronavirus, but also because without them, travelers aren’t likely to feel confident about venturing out to places where they have little control over their surroundings.

So as a vacation rental host, you may be asking yourself what you should be doing to not only give your guests peace of mind when they stay with you, but also what you should be doing to drum up more business. 

Here are 7 Airbnb coronavirus tips to help ensure your potential and confirmed guests that you’ve got everything covered.

 

Airbnb Coronavirus Tip #1: Update your listing description.

Chances are you were already planning to do this (or already have), but it’s still worth listing in our tips. The point we want to make here is to be mindful of the language you’re using in your listing and to use specific key phrases.

 

1. Add the words “sanitized” or “sterile” to your vacation rental listing name.

Yes, we’re completely serious – this is not going overboard; it’s the bare minimum. Whatever cute name you had before can stay, but adding these words will help you immediately stand out from part-time side hustlers that aren’t using their Airbnb listings as a major source of income or treating them like true businesses. 

Check out how these hosts from Sedona, Kuala Lumpur, and London have updated their listing names.

While you’re at it, you might even want to throw in “COVID-19” or “coronavirus” with your “sanitized” or “sterile” to really beef up your new headline. 

 

2. Add a “sanitized” phrase or sentence to the top of your listing description. 

While your title definitely needs an update, your actual description could do with a reassuring facelift, too.

Guests are on the lookout now for every hint that you’ve meticulously turned over your vacation rental after previous guests have checked out. There’s no better way to put them at ease than to repeat yourself for good measure. 

At the top of your listing, be sure to highlight that you’ve either “sanitized” or “sterilized” your home from top to bottom. You don’t have to get crazy-detailed if that’s not your thing; a single sentence should do the trick. 

Need some help with this? Copy our sanitization message below and paste it into your listing:

 

**COVID-19 SAFETY UPDATE** This home is professionally sanitized and all high-touch areas are thoroughly sterilized between stays. We take the safety and health of our guests very seriously.

 

You can embellish if you’d like – check out this listing in San Diego for an example – or simply leave the message as it is. 

 

3. Add a photo to your Airbnb listing detailing the turnover cleaning process and keep it close to the lead photo.

Here’s another no-brainer: The more you can do to reiterate you’re taking COVID-19 and effective sanitization and sterilization seriously, the more confidence your guests will have in you as a host. 

While it’s true that people are visual shoppers and will be looking for the right words in your listing, they’re going to be even more impressed if you can literally show them what you’re doing to ensure their safety. 

To make this super easy, we’ve created a downloadable graphic in the MaidThis COVID Resource Center for you. Just pop this into your photo lineup and you’ll be good as gold. 

 

Airbnb Coronavirus Tip #2: Make some COVID-inspired changes in your home.

In all seriousness, your preparations and marketing shouldn’t stop at your listing updates. It’s imperative that you make some changes or additions to your home and how you run your business (for better or for worse, unfortunately). 

We’re not suggesting you go out and buy a sanitization fogger for yourself (though you could do that and possibly write it off on your taxes next year) but there are a few small-ish things you can do.

While you’re in the process of updating your listing, you might want to also make mention of the things you’ve done to make your vacation rental more COVID-safe. 

 

4. Switch your main door locks to keyless entry options.

Cut down on guests needing to use actual keys (and you having to disinfect them after every checkout) or touch much of your entry door by adding keyless entry locks.

Some locks are designed in such a way that guests can enter codes with their knuckles rather than their fingertips, further protecting the deadbolt system from becoming a new home for COVID virus particles or your guests picking it up from there.

 

5. Deck the halls with disinfectant. (Fa la la la la, la la la la)

At this point, no amount of hand sanitizer is too much. If you can manage to get your hands on enough, put hand sanitizer and/or sanitizer wipes in every room of your home. While it’s still a bit hard to come by in some places, you can still purchase bottles from a few major retailers

Additionally, consider adding a portable disinfectant stand by the door so guests can sanitize their hands the minute they walk in. Even if you’ve installed a keyless deadbolt, guests should clean their hands as soon as they can. 

This is a habit we’re all getting the hang of, so by putting a sanitization station immediately inside the entrance, you’re helping create a new habit and protecting your guests and ultimately your vacation rental. Put a photo of this in your listing pictures to market it along with your downloadable cleaning graphic.

 

6. Display your Airbnb turnover cleaning checklist.

Give your guests the ultimate peace of mind by leaving a copy of your cleaning checklist. Seeing exactly what goes into a turnover cleaning will help them better understand the amount of care and attention to detail you’ve put into ensuring their safety and comfort. 

Download and print out the COVID-19 Cleaning Checklist provided by Airbnb from the MaidThis COVID-19 Resource Center and leave it on the kitchen counter or in another obvious spot in your home. Your guests will appreciate it and may even go as far as to mention it in their review.

 

7. Air out your Airbnb between guests.

While the norm pre-COVID may have been to stack as many check-ins and check-outs back-to-back as you could muster, now the opposite is true. 

Airbnb Official Guidelines recommend that you leave your home vacant for 24-72 hours between guests to help eliminate viruses. If you can, open windows to help circulate fresh air. Make a point to mention all of this in your updated description, too.

 

While it’s true that we’re all heading for a “new normal,” this isn’t the end for Airbnb hosts. As travelers gain more confidence and begin learning how to better protect themselves as they move around the globe, things will get better. 

The best way to ensure your success is to make changes now, whether big or small. The more you can do to reassure your guests by using these Airbnb coronavirus tips, the more likely you’ll be to bounce back quickly and finish the year on a high note.

 

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

Marketing Your Vacation Rental

how to market a vacation rental online

 

When it comes to marketing your vacation rental property, it pays to think outside the box. Websites like Airbnb make it easy for anyone to create their own rental listing, meaning it’s harder than ever to stand out from the crowd. Fortunately, there are a few strategies that casual renters don’t tend to adopt. 

If you’re looking for new ways to market your vacation rental property this year, here are 3 uncommon marketing methods to try. 

 

1. Try new social strategies. 

Facebook, Twitter, YouTube, and Instagram have all been growing for a number of years. While they’re great tools for your rental business, they’re also saturated with all the other rental properties that are on the market. If you’re not seeing the right results from your social media strategy, why not switch things up to set yourself apart? 

Taking a risk can pay off in dividends if your rental property goes viral. Play around with different methods of posting and engagement to find one that works for your business. 

Think outside the box: Try creating a music video, filming a skit, or brainstorming another marketing campaign that will target a new audience. The goal is to grab your audience’s attention in a fun and engaging way. If your old strategy isn’t working, you don’t have much to lose! 

 

2. Reach out to influencers. 

If your vacation rental is Instagram-worthy, why not share it with a wider audience? Influencers are a great way to put your property in front of thousands of eyes. Bloggers and Instagrammers in the travel and lifestyle industries specifically tend to be open to this type of collaboration. 

Working with influencers will usually involve offering a free stay at your rental property in exchange for a feature on their blog or social media account. Be sure to get the terms of the agreement in writing in order to protect both parties.

Influencers build their entire careers on pairing storytelling with great photography. If you reach out to the right person for your brand, your property will practically market itself. 

 

3. Get featured. 

Do some research and see if there are any websites dedicated to tourism that would be willing to feature your rental property. Official city websites might be reluctant to endorse any particular property, but local news sites, magazines, or travel sites might be more than happy to run a feature or let you take out some ad space. 

If you’re drawing a blank with the tourism scene, you can cast a wider net and reach out to sites in other industries as well. Think outside the box: wedding websites might be able to feature your property as a possible venue, for instance, while home decor websites might showcase your design style. Some of these sites allow user submissions, so if you have high-quality photos, you can easily throw your own hat in the ring. 

 

There are so many different ways to market your vacation rental listing, but not all of them are going to get results for your property. Marketing is all about finding the strategies that work for your target audience. With a little trial and error, you can come up with a solid marketing plan that increases your bookings and sets you apart from your competition.

 

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

The Best Airbnb Management Tools for 2020

best airbnb management tools 2020

 

Running an Airbnb requires the same skills as running a small business. If you’re not organized, things can easily slip through the cracks. A misstep on crucial parts of the vacation rental process can lead to unhappy guests, or worse – problems during tax season

Here are 4 of the best Airbnb management tools that can help you keep your business on track and elevate your rentals in 2020. 

 

Guesty

Guesty is one of the most popular Airbnb management softwares on the market. One of the main draws is a 24/7 guest hotline that can manage communications with your guests even while you’re unavailable. This can considerably lessen the pressure on you as a host and provides a backup plan for times when you can’t respond. 

Guesty offers tools for every step of the vacation rental process. From analytics to see how your listing performs to a unified inbox for guest correspondence, this software is designed to help you perform better. Pricing varies depending on your specific business needs, so talk to their team if you want a quote. 

 

Expensify

Expensify is an app that allows you to easily keep track of all of your receipts, making it easier than ever to stay on top of your business spending. Using it is simple: Just take a picture of the receipt and the app will pull all the relevant information for you. No need to worry about making a typo when entering all of those numbers!

In addition, Expensify can automatically categorize your receipts and you can sync it with most accounting software tools for a streamlined process. It’s just $5 per month per user which is well worth the price if you rack up a lot of monthly expenses. 

 

Wunderlist 

Hosting comes with a long list of responsibilities and if you’re not organized, some of them won’t get done. Wunderlist allows you to create any number of to-do lists and share them with other users, making it ideal for collaborating with co-hosts if you have them. 

You can set deadlines, add notes, and set up reminders so no task gets left behind. The business plan is $4.99 per month for each user, which is a small price to pay for the perks you get. 

 

Quickbooks

In order to keep your business in the green, it’s vital to manage your finances correctly and efficiently. Quickbooks allows you to keep track of your expenses, send invoices right from your phone, set up automatic payments for recurring charges, and stay on top of your financial documents. 

The most popular plan is their Plus option, which is $35 per month. It allows for up to 5 users and features mileage tracking, time tracking, contractor management, and more. They also offer plans as low as $12 per month if you don’t need the full range of services. No matter the plan you choose, tax season will be a lot easier with Quickbooks on your side. 

 

While hosting can be a big job, there are plenty of ways to stay organized if you have the right tools. The right software can go a long way towards helping you get ahead. If you take the time to incorporate these apps into your rental business, you’re sure to reach new heights in 2020.

 

 

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

Your Year (and Decade!) in Review

airbnb review year goals

 

2019 has been a heckuva year. 

We’ve seen a lot happen – both in the vacation rental industry in our city as well as just in general in the news. If we’re being honest, we’d have to say we’re ready for the clean slate of the New Year. 

But just because we are looking forward doesn’t mean we’re averse to looking back. 2019 marks a special place in time because we’re about to embark on a brand new decade. Change may be coming, but a whole world of possibilities will soon be opening, too!

Here are a few things to reflect on this week as you prepare for 2020.

 

Looking Over Your Gains and Losses

It may not be tax time, but it’s a good time to start getting prepared for tax season. As the year comes to a close, consider what you made and whether or not you lost money over 2019.

Look back at your goals for the year. Did you:

 

•Have big plans to increase your occupancy rate? 

•Hope to drive up your average nightly rate?

•Plan to hire a third-party management company?

•Intend to expand and take on additional rental listings?

 

Whatever your goals were, don’t be scared to look at them again – regardless of how well or poorly you did in achieving them. 

If you didn’t accomplish what you wanted to, be brave and break down the reasons why you fell short. Knowing where we messed up is powerful.

Armed with that knowledge, you’ll be better set up to really kill it in 2020.

 

Looking Over Changes in LA Home Sharing

The Home Sharing Ordinance has been undergoing more drama. 

Just last Thursday, December 19, the City Planning Commission agreed to raise the booking cap from just 30 days to 90 days per year and increase the number of short-term rental permits to approximately 15,000 instead of the much lower 3,600, among a few other things.

These and a few other recommendations will make their way to another committee – Planning and Land Use Management (PLUM) – in the new year, so the fight is still not won. There’s still a need for each and every voice in the LA vacation rental industry to be heard.

If you haven’t given it much thought already, now is a good time to think about how these changes will affect your business and what you can do to shift accordingly. 

It’s also never too late to get involved with the Homeshare Alliance Los Angeles (HALA) movement. Sign up for their newsletter and follow them on social media.

 

Make the most of these last few days of 2019, friend. The end of every year is an incredible time to reflect and plan. 

As we enter into a brand new decade, reflecting holds even more importance. A new era of home-sharing and vacation rental rules in Los Angeles is upon us and, despite how much we dislike them, planning to comply and setting goals structured within those rules couldn’t be falling at a better time for hosts. 

We’re so grateful to partner with you and we’re wishing you the best this holiday season and into the new year. Here’s to your success in the new decade – happy 2020! 

 

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

Handy vs Tidy Vs MaidThis: Which Company Is Right for Your Airbnb Cleaning?

handy vs tidy airbnb cleaning

 

There are lots of cleaning companies – and cleaners, for that matter – out there that you can call on to clean your Airbnb after your guests have checked out. But what sets one cleaner apart from the rest? Between Handy, Tidy, and MaidThis, where will you get the most bang for your buck? ✓ 

We wondered ourselves. So, we did a little homework. Take a look at our competitors below and see how MaidThis measures up.

 

Cleaning by Handy 

Handy has great customer reviews and operates in a number of different U.S. cities as well as locations in Canada and the U.K.

The folks behind Handy created a business of nearly all home-based trades: They offer home cleaning, specialized installations, handyman services, outdoor projects, and more recently, home renovations.

 

How We Compare

So how, exactly, does Handy compare to MaidThis? From what we can see, Handy:

• Offers everyday home cleaning, move-out cleaning, and special deep cleaning.

Keeps everything streamlined through their online booking portal.

Promises reliable and experienced cleaners they’ve vetted themselves and on whom they’ve run extensive background checks.

Provides flexibility and convenience in scheduling.

 

How We Differ

Here’s the biggest difference we see between ourselves and Handy: Handy does not specialize in Airbnb turnover cleaning.

As a host, it pays to have cleaning professionals who know the ins and outs of cleaning a vacation rental: It’s not like simply cleaning a home that is consistently lived in by the same people. 

Guests expect their Airbnb to be somewhat like a hotel, so turnover cleanings must turn over every stone and ensure that everything is pristine, like each set of guests are the first ever to stay.

While we’re sure Handy’s teams do a fantastic job, at MaidThis, every single one of the cleaners we match with you has vacation rental cleaning experience. We’ve been in this game for a long time and know what’s expected so there are no hiccups or learning curves.

 

Handy Tidy MaidThis
Partner with Other Vacation Rental Industry Service Providers
Report Low Supplies and Damages
Cleaners Send Turnover Completion Notifications
Automatic Calendar Sync – the App Schedules Cleanings for You
Airbnb-Specialized Cleaning
Flexible and Convenient Scheduling
Cleaners are Vetted and Background-Checked
Cleaning Fee Structured by Home Size
Cleaning Fee Structured by Hours Worked
App-Based Booking
Online Booking
Offers Specialized Cleaning Services
Available in Most US Cities Coming Soon!

 

Cleaning by Tidy

Tidy operates in major cities in over 20 U.S. states and like Handy and MaidThis, vets its cleaners and runs background checks on everyone they hire. Unlike Handy, however, Tidy sticks to strictly offering cleaning services to its clients. 

We’ll be honest: At first glance, it may seem like service between Tidy and MaidThis is a wash (pun intended).

 

How We Compare

How do Tidy and MaidThis compare? Tidy:

• Offers specialized Airbnb cleaning.

• Makes booking easy through their online booking portal and specialized app.

• Promises reliable cleaners who have specific experience with Airbnb turnover cleanings.

• Provides flexibility and convenience in scheduling.

 

How We Differ

Perhaps most interestingly, one of the biggest differences between Tidy and MaidThis is how we structure our turnover packages: Tidy structures their turnovers by the hour rather than by the size of your vacation rental.

This may seem trivial, but we argue that it matters. Here’s why:

No two stays are alike and some guests will be tidier (no pun intended here) than others. There are certain tasks that need to be done regardless of how messy your guests are or aren’t, but if you’re paying by the hour rather than by the size of your place, you run the risk of over-paying for what should have been a different kind of appointment. Alternatively, you may find that your place is messier than expected and if you haven’t booked a long enough appointment, your place may not be in tip-top shape for your next guests.

Here are a few other differences we spotted in our research:

At MaidThis, we provide our hosts with a software integration booking tool so they don’t have to lift a finger. Our booking system syncs with your calendar and books your turnover cleanings automatically. Tidy does not appear to offer any such system; hosts have to schedule individual cleanings themselves.

• Matched cleaners cross all their “t”s and dot their “i”s: Cleaners can send turnover completion notifications via the app with photos and timestamps so you know things have been done just the way you expect them to be. Tidy’s turnover cleaners may not report in real-time.

• When supplies are running low or something is damaged, the app will prompt your turnover cleaner to report it right away. Tidy does not explicitly offer this service to its hosts.

MaidThis knows the vacation rental industry and we work closely with a number of other partners in the sphere.

 

Guests expect their Airbnb to be somewhat like a hotel, so turnover cleanings must turn over every stone and ensure that everything is pristine, like each set of guests are the first ever to stay.

At MaidThis, we know that firsthand. After years of working in the Airbnb industry, we’ve learned how to keep your guests happy and ensure you get a 5-star review after every single stay, and we match you with cleaners who fit this bill.

Ready to take the leap? Book your first turnover cleaning with us now!

 

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

YouTube Is the New Google and Your Vacation Rental Should Be On It

airbnb listing on youtube

 

While many vacation rental hosts are all over Instagram these days, there’s one social media platform that’s been largely neglected: YouTube. Potential guests often turn to videos to get a feel for the places they want to travel. If you can put your rental property where said guests are likely to find it, you can increase your bookings and attract a new audience to your listings. 

Why YouTube?

YouTube offers you an opportunity to showcase your rental property in a way that goes beyond photography. While good pictures certainly matter, a video can transport a potential guest to your property and give them an idea of what it would be like to visit it in person. 

It also allows you to reach a new audience. For example, someone planning a trip to your area might not be ready to look on Airbnb just yet, but if your video pops up while they’re searching for information about a place, they’ll be more likely to click through and see what you have to offer. 

6 Tips for Growing Your Channel

Starting a YouTube channel from scratch can be daunting, but if you play your cards right, you can quickly begin to grow a following. Here are 6 tips to help you maximize your YouTube efforts. 

  1. Quality matters. Just like with photos, the quality of your videos is the #1 factor to pay attention to. You can use all of the search engine optimization in the world, but if your videos are of poor quality, no one is going to watch them. 
  2. Be consistent with your branding. Use the same logos (if you have any) and tone that you showcase on your listing to build a recognizable image for your potential guests. If you haven’t already, invest in a good logo and high-quality images that you can use for your profile image and channel photo. 
  3. Direct your existing audience to your new YouTube channel. If people already follow your rental property on Facebook, for example, there’s a good chance they’d like to keep up with your videos as well. 
  4. Include a call-to-action in your videos and descriptions. Racking up subscribers is helpful, but if you don’t tell them what to do when they get there, you won’t see an increase in bookings. Tell them how they can book their stay with you. 
  5. Host giveaways. Any giveaway you publish must adhere to YouTube’s rules, but you can easily attract more subscribers by offering an incentive such as a chance to win a free night’s stay at your rental property. 
  6. Optimize. Be sure to include any and all relevant tags in your videos so they show up in searches. 

 

If you successfully create a channel with beautiful videos of your property, your vacation rental will practically market itself. While creating a YouTube channel might not seem immediately beneficial, you’ll reap the rewards down the line by having another place for potential guests to view and find your listing. 

 

At MaidThis, we pride ourselves on the quality and reliability of our work. For a cleaning service you can rely on time and time again, check out what MaidThis can do for you.

 

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

Setting Goals for Your Airbnb Business

set goals airbnb

Airbnb is truly one of the most successful new companies of our generation. In just 10 years, it went from a humble startup to an international giant and made massive, upsetting waves in the travel and hospitality industries.

For traditional hotels and booking websites, it was a nightmare. But for vacationers, world travelers, and willing hosts (like you!), it’s been a major boon.

2018 was a great year for Airbnb. Early last year, Forbes estimated that the company stood to make gains of up to $3.8 billion. The important thing we want to point out here is that this level of success was no accident. Airbnb CEO Brian Chesky and his co-founders started with next to nothing and without some solid goals and milestone achievements, the company we know today wouldn’t exist.

Setting goals is important for your vacation rental business – no matter how big or small.

It may seem trivial because after all, there’s only so much that’s in your control when it comes to hosting guests, but setting goals is important.

If you’re not meeting your goals, you know it’s a good time to evaluate what’s going wrong and start brainstorming how you can improve and succeed.

So how do you set goals specifically for your Airbnb? Just like you would anything else: by setting SMART goals. SMART goals (Specific, Measurable, Achievable, Realistic, and Time-Bound goals = SMART goals) to help you stick to the task and ensure you’re able to truly track your progress. One of the best ways to do this is to choose from the three major hosting categories: Money, Guest Relations, and Occupancy. Decide which bucket you want your goals to fit into.

SMART goals are SPECIFIC.

You know the rule here: Don’t be wishy-washy about what it is you want to achieve. Set objectives that don’t require rocket science to figure out and that are clearly defined. Here are a few examples:

  • Increase total bookings every week, month, or over the year by a certain percentage.
  • Increase total bookings during the high season by a specific amount or percentage.
  • Earn a percentage more or dollar amount more over a specified amount of time, whether that be the year or month by month.
  • Host more first-time guests (not returning guests) in your home than years past.

 

There are plenty of specific goals you can set. However, it’s important to remember, too, that you don’t want to go overboard and set too many goals so that you’re working toward too many things.

Set just 2-3 objectives at a time and, if you’re working on seasonal or monthly goals, you can always add a new one once the season or month has passed.

SMART goals are MEASURABLE.

The beauty of setting objectives for your Airbnb business is that you have a centralized place where your outcomes are being measured and tracked for you, generally speaking.

There may be some things you need to track on your own, especially if you’re working to improve your guests’ experience in any certain ways, but overall, occupancy rates, earnings, and anything percentage-related is all recorded for you and easy to compare to past measures.

If you really want to be a go-getter, keep your own tallies and tabs in spreadsheets so you can easily see your progress.

SMART goals are ACHIEVABLE.

This is an important point to remember. It’s easy to get swept up in the romanticization of it all and set lofty goals that even the best super host or Airbnb Plus host couldn’t meet in their best months. Don’t let things get away from you – make sure it’s possible to achieve what you’re setting yourself up to do.

Now, the trick here is to also ensure you’re not going too easy on yourself, either. Start by giving yourself permission to be flexible. Start with a lower goal but set up “stretch goals” to strive for if you meet the lower settings. This simply means you keep pushing during your allotted time to reach a new, higher goal.

Think about how your performance has been over the course of a year or a single month. How much better could you do, theoretically and honestly, by tweaking a few things? Think critically and carefully about your goals so you can be confident about meeting them.

SMART goals are REALISTIC.

Another way to think of this is whether or not your goal is relevant:

  • By working toward these objectives, are you helping your vacation rental business?
  • By reaching out and doing more for your guests, are you truly improving their experience or just complicating matters?
  • Is it the right time to be working toward these things? (For example, are you trying to achieve an extensive occupancy or income rate boost during the low season? How ACHIEVABLE is that?)
  • What will the payoff be for achieving your goal?

 

These are important questions to answer, too, because you don’t want to be working fruitlessly!

SMART goals are TIME-BOUND.

Again, with vacation rentals, things are very time-bound and times go in cycles. There isn’t much more you need to do here aside from determining how often you want to check your progress. Here are a few ideas:

  • Are you hoping to make improvements in a single week over the busy season?
  • How much more do you want to earn or how many more guests do you want to host in a single month?
  • In a quarter, how much higher can your overall occupancy rate be REALISTICALLY?

 

This may be the easiest part of the bunch while you’re setting up your goals, but remember to consider it! Also, not all time frames are created equal. Be sure you’re giving yourself enough time to track an objective and, alternatively, not giving yourself too much time.

 

 

Setting goals for your vacation rental can be fun – it’s an exciting time of the year! This may help you set your path for the rest of the season or entire year. Don’t hold back: Decide what you want to accomplish in your business and write down your aims. Don’t forget to look at them often and keep them in check.

Good luck!

 

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

Airbnb Automation: 6 Ultimate Ways to Increase Efficiency

AirBnB automationThis content is courtesy of AirGMS, all-in-one vacation rental management software specifically for Airbnb businesses. It allows users to control bookings and alterations, guest communications, as well as automate day-to-day operations.

Lots of people tend to believe that Airbnb business automation is just for large companies. However, there are quite a few ways that you can conveniently automate your rental business as an individual host as well.

The process of automation refers to implementing repetitive and automatic sequences for handling to-do’s such as adjusting property pricing, answering emails, and other tasks that you’d normally handle manually. This frees up time on your plate that you can spend elsewhere.

Here are 6 ways you can automate your Airbnb processes and maximize your efficiency.

Check-in Automations

This is pretty much the key exchange procedure. You can easily automate this process and spare a serious amount of time for both you and your guests. There are quite a lot of ways to do so – you can simply tell them where to find the lock box and how to return the key when they leave.

Additionally, you can use a smart lock which is, by far, the newest technological invention. It allows access to the property once it receives a verified wireless signal from your smartphone.

You can also use electronic locks which eliminate the entire hassle of having to use keys. This option gives you the advantage of generating a unique entry code for each guest..

Regardless of what you go for, automating this process will alleviate a lot of hassle. You won’t have to schedule your affairs around the check-in and check-out times of your guests.

Using Sensors

Sensors can help you automate a range of different “routine” activities at your property. For instance, you can have a motion sensor turn on and off the lights – this can seriously reduce the electricity bill. Furthermore, for safety reasons, you should have a carbon monoxide and a water leak sensor which detect when you have a certain issue at your property that could lead to serious issues.

You can easily integrate sensors with different applications such as SmartThings in order to create rules for how your automation devices respond when the sensor detects a certain event. For instance, you will receive alerts from the application if your water leak sensor detects water or if the temperature changes.

Temperature Automation

As an individual host, you need to make sure that your property consistently maintains at a temperature that is comfortable for your guests. Automation units are particularly helpful when it comes to heating and cooling your property.

When you install this unit, you can rest assured that the ambient temperature in your place is going to be reasonable. You can easily check it, usually through an integrated smartphone application.

Automating Your Cleaning

Automating your cleaning can also be especially efficient in terms of cost and effort. You don’t have to be a one-man band. Consider hiring a cleaning company for turnover or occasional cleanings.

If you believe you have some more important things to do (like growing your business), this is something that that could really save you time. Besides, you can easily include your expenses as a cleaning fee. This is a matter of a balanced Airbnb pricing strategy.

Automated Email

Responses to your email and message queries will improve your overall customer service. What’s more, failing to provide prompt responses can actually get you penalized. This is something that you should consider.

Using an auto-responder can help you alleviate some of that stress. Most platforms allow you to set up preliminary automated messages which will provide quicker responses to your guests for more efficient Airbnb management.

You’ll be able to include a range of different information, including Wi-Fi passwords, check-in as well as check-out policies, directions to your property, key-exchange instructions and other important information.

Personalize the message in a way that would appeal to all guests.

Vacation Rental Software

Vacation rental software spares many a vacation rental host a lot of effort and money. Thanks to comprehensive automated approaches, vacation rental softwares easily manage a bulk of your affairs for you. For example, AirGMS is a convenient software platform that hosts a range of features to automate the business side of your Airbnb venue.

Vacation rental software programs handle tasks like guests’ communication management, messaging automation, notification automation, setting up different templates, price management, and much more. They’re also equipped with calendars that enable you to conveniently track your bookings.

 

While it’s certainly true that automation can’t eliminate the work in its entirety, it is capable of alleviating a significant amount of effort that you’d otherwise have to put in. Moreover, it also reduces the possibility of miscalculations and helps optimize profits.

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved