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Pros and Cons of Short- and Long-Term Renters

Pros and Cons of Short-Term and Long-Term Airbnb Renters from MaidThis.com

It’s safe to say that travel habits have shifted dramatically in 2020, but Airbnb hosts are still able to find success if they adapt to the changing times. As vacations have declined with the onset of the global pandemic, many hosts are turning to a different business model than usual in order to fill their rental properties: Long-term renters. 

There are pros and cons to both short- and long-term renting that you should consider if you’ve noticed a decrease in bookings this year. Here are a few things to think about. 

 

Short-Term Renters

Most Airbnb hosts target short-term renters. These are the people who want to book for shorter periods, like a weekend getaway or maybe they need to rent a venue for a family gathering. Usually, short-term renting is an ideal arrangement as you’re able to keep your property booked for peak season rates without having to worry too much about unpleasant guests overstaying their welcome.

However, when no one is traveling, short-term renting is much less lucrative. Hosts may struggle to keep their properties occupied, especially on weekdays (even at the best of times), and enhanced cleaning guidelines means spending more time and money on thorough sanitization between guests. 

 

Long-Term Renters

While the exact definition may vary depending on who you ask, in general, a renter is considered long-term if their stay is 30 days or longer. Some areas will grant your guest tenant rights after a month, so if you do decide to pursue long-term renters, it’s important to know your local laws and ordinances first. 

It’s also extra important to vet your long-term renters before their stay. Short-term renters can only do so much damage during their time with you, but a long-term renter could wreak serious havoc on your property if you’re not careful. It’s a good idea to check in with long-term renters a few times during their visit to make sure they’re not causing any harm to the unit.

However, there are many pros to long-term renting that make it worth considering. Usually, offering discounted rates would mean that long-term renting isn’t as lucrative as short-term if you’re able to book back-to-back short-term stays. 

But these days, since few people are traveling, you’re actually better off booking a long-term renter and guaranteeing your property will be occupied for a month or more at a time. 

Hosts who rely on short-term rentals might see their units sitting empty for most of the month, but plenty of people still need to book long-term rentals because they’re between leases, or because they want to ride out the pandemic in a new location.

Many hosts report that long-term guests end up taking better care of the rental property than short-term guests because they come to see it as their home during their stay. Finally, you’ll also save on cleaning fees as you won’t have to disinfect the property nearly as often when your guests are staying long-term. 

 

While you might need to change your business model to attract long-term renters, it’s a profitable solution that many hosts enjoy. Ultimately, navigating through these uncertain times will require you to consider whether short- or long-term renting is a better fit for you. 

 

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Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

What We’ve Learned about Airbnb Domestic Travel in 2020

what we've learned about US domestic travel in 2020 from MaidThis.com

In 2019, Americans spent a whopping $972 billion on domestic travel – and that was at a time when international travel was still a wide-open option.

While some states have instituted travel restrictions and there’s no question that all travel levels are down from their expected marks this year, Americans are still making efforts to move around the country. As summer winds down, here are a few things we’ve learned about Airbnb domestic travel in the U.S. and how we expect they’ll continue to make an impact through the end of 2020.

 

Guests are planning ahead less and traveling more spontaneously. 

According to data compiled by Guesty, there’s been a major uptick in bookings made just a week before “go-time.” More and more guests are “feeling out” the moment – case levels where they’re traveling from and to, restrictions on travel and movements in the area they’re vacationing in, and whether or not entertainment venues and activities are open – before they book. 

These days, such precautions are completely warranted and the emerging pattern makes sense as most Americans are genuinely concerned about their health and the safety of those around them. Because there’s really no telling when this will all be “over,” based on current trends, we’re going to bet that bookings for much of the rest of this year will follow this pattern.

 

More people are opting to stay closer to home than travel across the country. 

Earlier this summer, Airbnb reported a huge uptick in local bookings around the world – meaning guests were opting to stay closer to home rather than travel to far-away places. This surge was a surprise given the pandemic was still looking pretty dire in a lot of places and considering the bottoming-out of cancellations it experienced as the pandemic made its way around the globe.

As air travel is still a risk given the necessary close proximity to other travelers and the question of the safety of recirculated cabin air (even with many airlines promising state-of-the-art filtration systems, there is still no consensus or enough study information to confirm how truly safe airplane air is), fewer travelers are trekking anywhere near airports.

 

More than ever, guests are opting to stay longer

Rather than booking for a short time, guests are often choosing to extend their stays. This could be a combination of necessity and opportunity: Guests who really want to experience a location can’t cram as much into a shorter stay and thanks to the surge in remote work requirements, they may have the time to “live” somewhere else for a while. 

Airbnb seems to be pushing this by alerting hosts like you to update their listings to cater to guests looking for longer-term stays and by giving guests more obvious long-term, close-to-home options. We expect this to become more of a norm than it was before given the continuing crisis, though there will still be plenty of guests who only book for a few days.

 

Things began to heat up for the summer. With the slow season upon us, we’re sure to see more shifts in the “normal” expectations for bookings. That said, by arming yourself with recent facts and having a better idea of what guests are looking for in their stays, you may be able to come out on top.

 

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Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

What’s a “Fair” Airbnb Cleaning Fee?

reWhat's a "Fair" Airbnb Cleaning Fee? from MaidThis.com

As an Airbnb host, you’ve likely toyed a lot with finding your average nightly rate “sweet spot.” It’s a bit like impersonating Goldilocks: You’ve got to find a rate that’s not too high, not too low, but just right. And, as part of your rate, you’ll need to include a cleaning fee… But what’s a “fair” Airbnb cleaning fee? And how can you ensure your “fair” fee isn’t scaring off guests?

 

How much should you charge? 

Good question. In the age of Covid, chances are that guests are more willing to accept “higher” cleaning fees than ever before. That said, there are still plenty who will balk at the sight of what they deem “excessive” costs.

To figure out your magic cleaning fee number, here’s what we suggest:

At a minimum, know exactly how much you’re going to charge. Make sure that however you decide to divvy it up – be it across a guest’s stay or publicized entirely in the cleaning fee – that you’re going to get enough to cover your costs. Base this amount on your actual MaidThis cleaning fee or based on quotes from vacation rental-specific cleaning companies. Don’t look at regular residential cleaning fees to decide on your Airbnb cleaning fee. They’re not the same (and shouldn’t be).

Also, keep in mind that this shouldn’t be a place where you’re trying to make an extra buck or two. Charge only what you need to cover your Airbnb cleaning costs. 

Then, look at what your competitors are listing for their cleaning fees. You might be surprised to see how much they fluctuate from listing to listing. You might also discern that other hosts are wrapping up some of their cleaning fees into their nightly rates. 

Finally, make a decision about how you want to publicize your cleaning fee. It’s as simple as that.

 

How do you avoid losing potential guests because of a “too high” Airbnb cleaning fee?

Efficient and effective cleaning is very much a subjective viewpoint. Folks who may travel less often or who don’t understand the costs associated with ensuring turnovers are extensive from stay to stay may be turned off by a high cleaning fee – especially one that may exceed the cost of their entire stay.

So how do you combat this? By getting smart about how you publicize (or don’t publicize) your cleaning fee. 

 

Option 1: Put your cleaning fee front and center.

Whether you’re cleaning up yourself or paying a professional service like MaidThis to turn over your vacation rental, the most obvious option is to include your cleaning fee – all of it – in the specified place in your listing. 

There’s one definitive downside to this: Depending on how “expensive” your Airbnb cleaning fee is perceived to be, you run the risk of losing some potential guests. 

All that said, it’s still a common move for hosts to add full cleaning fees to their listings.

 

Option 2: Add part (or all) of your cleaning fee into your average nightly rate.

Instead of blatantly mentioning your cleaning fee, you could opt to spread it out across your guests’ stays. 

This obviously makes your nightly rate go up a bit, but it also keeps less experienced (or “stingy”) guests from having a heart attack at your clean-up price tag. Assuming your average nightly rate is still within range of your closest competitors in terms of similar stays near you and throughout the larger area, this little trick should come off without a hitch. 

The best way to ensure you’re still bringing in enough money to actually cover your cleaning costs is to require a minimum stay. This way, you can split some (or all) of your cleaning fee across multiple nights, ultimately lowering the overall perceived cost by guests. When you have guests who are staying for a single night, it can be more challenging to ensure you’re getting enough money from their booking to cover the cost of a turnover – especially if you’re not doing it yourself. (If you’re renting out a room, this may matter less. If you’re renting out an entire home, this is where you can get into more trouble and end up spending money out of your own pocket.)

By including at least part of what you intend to charge for cleaning in the actual fee space provided, you help them understand that you do take cleaning seriously. This is true even if it’s a small amount (under $50).

 

Deciding how much to charge for your cleaning fee is a bit like a game – while ensuring you cover costs to turn over your vacation rental you have to also ensure you’re not scaring off potential guests. Do a little research and get smart with your advertising, and ultimately ensure your cleaning costs are covered after every check-out.

 

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Vacation Rental


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  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
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Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

3 Key Takeaways from the “State of the STR Industry” Report

3 Key Takeaways from the "State of the STR Industry" Report from MaidThis.com

Times have changed, haven’t they? 

At the start of the year, 2020 really seemed like it was going to be something spectacular. Arguably, it has been, albeit for reasons no one could ever have imagined. 

Like you, we’ve wondered what the long-term effects will be for the vacation rental industry and how other businesses have been faring. Thanks to Guesty’s recent “The State of the Short-Term Rental Industry Amid Covid-19” report, we have a better idea. 

Here are the 3 biggest takeaways we noted from Guesty’s report. 

 

1. Nearly all hosts have enacted more robust cleaning practices… and rightly so. 

When a dangerous virus lurks in communities – especially one that causes a sickness like Covid-19, where some infected individuals may not even know they’re spreading it – there’s no such thing as “too clean.”

Hosts around the globe have gone out of their way to ensure their homes are not just clean but that everything is sanitized and surfaces are properly disinfected. In addition, hosts who have seen the most success haven’t been shy about the changes they’ve made: The newest “best practice” is to mention your cleaning and disinfecting in both your listing name and your description.

At MaidThis, we’ve done our part to ensure all the cleaners we match you with follow our Covid-19 safety guidelines and have created the Covid-19 Resource Center to help you communicate your cleaning changes to your guests effectively.

 

2. Hosts with the best Covid-rebounds are implementing more flexible cancellation policies. 

Now, more than ever, flexible cancellation policies are king. 

Leisure travel hasn’t experienced a hit like this in modern history. Guests are leery of booking stays they can’t be certain will come to fruition. Their reasoning for being cautious should come as no surprise: With the threat of more states reneging on their reopening plans and the possibility of further skyrocketing Covid case numbers, plenty of folks are unwilling to make plans they can’t easily cancel. 

While you may not be willing to go with a fully-forgiving cancellation policy, the numbers suggest that any kind of cancellation is better than none. (Arguably, this has always been true.) As things can change in a flash these days, you’ll be more likely to see bookings increase if you give guests at least a week to change their plans. 

 

3. Industry insiders expect short-term rentals to bounce back faster than hotels post-Covid.

While it won’t happen overnight, industry insiders like Guesty and hosts alike expect the short-term rental market to regain its stride in due time. 

Why?

Social distancing is a big reason. Hotels make it nearly impossible for guests to distance well enough and avoid high-contact areas like elevators and lobbies. Offerings like free continental breakfasts have become a thing of the past due to the threat of community spread and there’s no telling how safe (or not) public swimming pools – both indoor and outdoor – can be if someone was unknowingly infected with Covid-19. 

Short-term rentals make it easier for travelers to keep their distance. Whether they rent a place with a private pool or opt to prepare their own breakfast, there’s a sense of security in knowing there are no shared amenities at a vacation rental like there are in a hotel. This alone plays a huge role in guests’ peace of mind. 

 

There are still many “unknowns” with this virus – not just from a scientific perspective but from an economic perspective. No one can say with certainty how things will continue and how quickly affected industries will recover and find sure footing. As we all continue to discover a new normal, we expect to see more positive feedback surrounding these observations and others like them.

 

Clean my
Vacation Rental


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  • Automated Scheduling
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  • Never a No-Show. Guaranteed.
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Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

Updating a Vacation Rental for “Covid-Era” Guests

ways to update a vacation rental during coronavirus from MaidThis.com

It’s becoming more and more clear that Covid-19 isn’t going anywhere: The changes we’ve been making to our “normal” lives – including social distancing, going out less, and wearing masks in public places – are here to stay for the foreseeable future. How long we need to actually keep these measures remains a mystery, but the knowledge that they are necessary is not.

With that knowledge in hand, we all must transition away from how we operated before and start implementing new systems. As a vacation rental host, you’re likely already doing a number of things to reassure your potential guests that you care about their health and safety. As bookings pick up, however, there are a few non-health-related things you can do to potentially increase your booking rate.

Here are our 2 big tips for updating a vacation rental for Covid “era” guests.

 

1. Invest in some “work from home” furniture.

With the “work from home” trend now kicked into full gear, it’s pretty clear that many companies are seeing the benefits of letting their staff work outside the office. Not only is it safer in the age of coronavirus, but studies have shown for years that remote workers are more productive than those who trudge to an office space every day.

With that information in hand, it makes sense to ensure your Airbnb is remote work-friendly. 

If you don’t already have a small work station set up in your vacation rental, now is the time to do it. Depending on how much space you have, you can create an entire work area for guests who will also be on the job during their stays. Add a desk, an ergonomic chair, a surge-protecting extension cord or two, and a desk lamp to your setup.

Need some inspiration? Check out these handy ideas for small office spaces and nooks from The Spruce.

 

2. Upgrade your kitchen basics.

Though the economy is opening back up and as a community, we need to make an effort to support local small businesses, plenty of people are still leery of going out and sitting in restaurants or cafes – and for good reason: There’s no eatery that can promise a “no-risk experience.”

So, while we can, at the very least, advocate for guests to order takeout or opt for food delivery services, you as a host can also make it easier  for them to prepare meals “at home.” This is a great option for updating a vacation rental for Covid “season.”

Take an inventory of what your Airbnb kitchen currently offers in terms of utensils and small appliances. What can you upgrade to make your guests stay more comfortable and more enjoyable to cook?

 

What can you upgrade?

Consider upgrading your pots and pans set – either to ones of better quality, larger sizes, or possibly adding a few extras to broaden the size range. Toss in a few extra “specialty” gadgets that might go over well, such as this OXO avocado slicer, this AdeptChef Stainless Steel Fish Spatula, or a countertop indoor grill for sandwiches, paninis, and burgers.

You could even up your coffee game and add a quality bean grinder, a milk frother, or possibly even a single-cup brewing system.

 

These are just a couple of ideas to better improve the quality of your guests’ stays as we all transition into what are becoming new norms in life. From going out less and eating in more to working outside of the office, ensuring you can cater to Covid-driven needs and desires is one of the best ways to further set yourself apart from other vacation rental listings and pull your booking rates closer to where they were pre-pandemic.

Looking for more ideas to keep your guests safe and ensure them of the steps you’re taking? Be sure to check out our MaidThis Covid -19 Resource Center.

 

Clean my
Vacation Rental


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  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

Is It Still Worth Becoming a Superhost?

should i become an airbnb superhost?

Since the program launched in 2009, there’s been much debate in the Airbnb community about whether it’s worth becoming a Superhost. While the vacation rental market is more saturated than ever, the fact remains that Superhosts see significant benefits to this day. 

If you’re interested in learning more about becoming a Superhost, here’s what you need to know. 

 

What Is a Superhost?

A Superhost, as the name suggests, is the highest tier of hosts on Airbnb. These are the top performers who consistently deliver on quality and rent their property (or in some cases, properties) for a significant amount of time throughout the year. It’s also worth mentioning that though Superhosts can be hosts of Airbnb Plus listings, they do not necessarily go hand-in-hand. 

There are a few benefits to becoming a Superhost. For one, Airbnb prioritizes Superhosts and features their rental properties in newsletters and searches, allowing them to reach a wider audience and ultimately make more money. 

Guests can also choose to limit their searches to Superhosts, which especially appeals to travelers worried about falling victim to a scam. The Superhost badge lends you more credibility so potential guests will feel more at ease while booking. As a Superhost, you also have access to priority customer support that allows you to get help faster when you need it. 

Finally, there are a few additional bonuses, such as an extra 20% to your referral bonus and a $100 travel coupon after each year of Superhost status. And of course, you’ll have the coveted Superhost badge featured on your profile. 

 

How to Become a Superhost

The requirements for becoming a Superhost have changed a few times since the program’s initial launch. According to the Airbnb website, here are the current requirements for becoming a Superhost:

  • 90% or higher response rate
  • Cancellation rate of 1% or lower, except in the event of extenuating circumstances
  • Overall rating of 4.8 or higher in the past year
  • At least 10 trips or 3 reservations that total at least 100 nights

 

You’ll automatically be granted Superhost status once you meet all of the requirements, no application required. However, this is more difficult in practice than it looks on paper. The high response rate means you’ll need to reply to over 90% of inquiries within 24 hours, which can be difficult if you have another job in addition to your rental business. 

You’ll also need to make sure your rental property is immaculately clean and that you go above and beyond in your customer service. This can mean offering additional amenities, answering questions immediately, providing a guest care package, and more. The work required pays off in increased bookings and more revenue, especially in desirable vacation destinations. 

 

While you can certainly make money on Airbnb without becoming a Superhost, the flashy badge and recognition certainly give your listing a boost. If you only rent your property on occasion, you might not hit enough bookings to meet the requirements. 

Ultimately, if you have the time and dedication needed to pursue Superhost status, you’ll see it pay off in higher profits. Despite the fact that there are more Superhosts now than ever before, serious hosts still benefit from the added perks. 

 

Clean my
Vacation Rental


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  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

Your Year (and Decade!) in Review

airbnb review year goals

 

2019 has been a heckuva year. 

We’ve seen a lot happen – both in the vacation rental industry in our city as well as just in general in the news. If we’re being honest, we’d have to say we’re ready for the clean slate of the New Year. 

But just because we are looking forward doesn’t mean we’re averse to looking back. 2019 marks a special place in time because we’re about to embark on a brand new decade. Change may be coming, but a whole world of possibilities will soon be opening, too!

Here are a few things to reflect on this week as you prepare for 2020.

 

Looking Over Your Gains and Losses

It may not be tax time, but it’s a good time to start getting prepared for tax season. As the year comes to a close, consider what you made and whether or not you lost money over 2019.

Look back at your goals for the year. Did you:

 

•Have big plans to increase your occupancy rate? 

•Hope to drive up your average nightly rate?

•Plan to hire a third-party management company?

•Intend to expand and take on additional rental listings?

 

Whatever your goals were, don’t be scared to look at them again – regardless of how well or poorly you did in achieving them. 

If you didn’t accomplish what you wanted to, be brave and break down the reasons why you fell short. Knowing where we messed up is powerful.

Armed with that knowledge, you’ll be better set up to really kill it in 2020.

 

Looking Over Changes in LA Home Sharing

The Home Sharing Ordinance has been undergoing more drama. 

Just last Thursday, December 19, the City Planning Commission agreed to raise the booking cap from just 30 days to 90 days per year and increase the number of short-term rental permits to approximately 15,000 instead of the much lower 3,600, among a few other things.

These and a few other recommendations will make their way to another committee – Planning and Land Use Management (PLUM) – in the new year, so the fight is still not won. There’s still a need for each and every voice in the LA vacation rental industry to be heard.

If you haven’t given it much thought already, now is a good time to think about how these changes will affect your business and what you can do to shift accordingly. 

It’s also never too late to get involved with the Homeshare Alliance Los Angeles (HALA) movement. Sign up for their newsletter and follow them on social media.

 

Make the most of these last few days of 2019, friend. The end of every year is an incredible time to reflect and plan. 

As we enter into a brand new decade, reflecting holds even more importance. A new era of home-sharing and vacation rental rules in Los Angeles is upon us and, despite how much we dislike them, planning to comply and setting goals structured within those rules couldn’t be falling at a better time for hosts. 

We’re so grateful to partner with you and we’re wishing you the best this holiday season and into the new year. Here’s to your success in the new decade – happy 2020! 

 

Clean my
Vacation Rental


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  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

LA’s New Airbnb Laws: 3 Things You Need to Know

los angeles airbnb law la

 

If you own a rental property in the LA area, you’ve probably heard about the new Airbnb laws that were voted on last December. These laws take effect this month and are already starting to have an impact on the vacation rental industry in Los Angeles. 

If you’re wondering how these laws will affect your rental property, here’s what you need to know. 

1. Registration

The new ordinance states that renters can only host guests in their primary residence, not in a secondary rental property or vacation home. Hosts must register with the city for an $89 fee in order to rent out their home, and if you want to host for more than 120 days in a calendar year you’ll have to register for “extended home-sharing,” which comes with another $850 fee. 

In order to qualify for the extended home-sharing option, you must be registered as a host with the city for at least six months or have rented your property for at least 60 days. That means if you regularly rent your property for long periods of time, you’ll have to wait anywhere from a few weeks to a few months before you can do it again. 

2. Limitations

Before you go to register, you’ll need to make sure you can rent out the property you have. Rental properties cannot be any of the following:

  • Rent-stabilized apartments, even if you own the property
  • Apartments you are currently renting (without written permission from your landlord)
  • Non-residential buildings, vehicles, or temporary structures, including tents, RVs, yurts, sheds, garages, or trailers

Many types of rental properties are excluded by this new ordinance, which is sure to ruffle some feathers among hosts

3. Rules

Once your property has been properly registered, there are a few other rules you’ll need to follow. 

First of all, you’ll need to pay lodging taxes to the city. You’ll also need to maintain the property, keep records of who you rent to along with details of their stay, and provide safety measures such as smoke detectors and fire extinguishers. 

You’re also responsible for making sure your guests know to respect noise ordinances by providing a list of rules regarding outdoor gatherings or loud music. Evening congregations of more than 8 people are prohibited, and there cannot be any “amplified sounds” after 10 pm.

These new rules will be enforced in a few ways, according to the city. For instance, if a neighbor reports any noise or “good neighbor” violations, you as the host can receive a citation or a fine. 

Finally, if your rental property does not include a registration number in your listing, you will also be subject to disciplinary measures. Rental platforms like Airbnb are tasked with cracking down on listings without registration numbers.

 

While the new laws have received pushback from many rental companies, there’s no change in sight for this legislation. The best thing to do is to make sure you’re following the law and providing a safe, legal experience for your guests. 

 

For more information, visit the Los Angeles City Planning website to read more about the current regulations. 

 

At MaidThis! we pride ourselves on providing the best possible experience for our clients. For a cleaning service you can rely on time and time again, check out what MaidThis! can do for you.

 

Clean my
Vacation Rental


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  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

Bad Airbnb Review? Respond with Grace

respond to bad airbnb review

 

A bad review is every vacation rental host’s worst nightmare, but if you’re in the game long enough, it’s likely inevitable. Fortunately, Airbnb allows you to respond to bad reviews so you have a chance to tell your side of the story. 

While a negative review might raise a red flag for future guests, the way you respond will tell them a lot more about who you are as a host. A good response will let future guests know you value their experience. 

Here are 3 ways to turn a negative review into a positive situation for you and your guests. 

1. Don’t take it personally. 

When you see a negative review, it feels like a personal attack. More often than not, however, your guest isn’t trying to ruin your life. If a guest has a bad experience in your rental property, their motivation is likely to warn other guests or to have their problems resolved, not to make you feel bad.

Keep this in mind and try to detach from your ego before you respond to a negative review. It’s not about you: It’s about how your guest’s expectations differed from what they experienced. That’s the part that you need to address in your response. 

2. Be professional. 

If you’ve ever worked a customer-facing job, you’ve heard the old adage that “the customer is always right.” While we all know the customer can sometimes be wrong, 🙂 the important thing is to treat every guest complaint with respect. 

Keep your response short, apologetic, and to the point. Don’t be rude or defensive, as this will come off badly to future guests. Rather, acknowledge where things went wrong and what you’ve done to fix it so potential guests won’t have to worry about a repeat experience. 

If the bad review is unfounded, you can acknowledge this too. Just make sure you do it in a way that comes off as explanatory, not demeaning. Your response should show humility and a desire to make things right. 

3. Take note for next time. 

Finally, the best thing you can do when you receive a negative review is to use it as an opportunity for a learning experience. Regardless of how unkind a review might be, ask yourself, What can I take away from this? 

Maybe there really was something amiss during the guest’s stay that you can fix, or maybe there was a communication issue that you need to work on. You can update your listing to clarify what guests should expect. In the event that the guest is the problem, there might have been some red flags you noticed early on that can help you weed out problem guests for next time. 

 

At the end of the day, while a negative review is never a pleasant thing to wake up to, it doesn’t have to ruin your mood. If you respond with grace and make a genuine effort to fix the problem, future guests will be impressed. 

 

At MaidThis!, we pride ourselves on the quality and reliability of our work. For a cleaning service you can rely on time and time again, check out what MaidThis! can do for you.

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

Here’s How to Set Up a Vacation Rental Website (and Why You Should)

set up airbnb website la

In the age of Airbnb, it’s easier than ever to turn your home into a vacation rental property. That means there’s more competition, especially in popular vacation destinations like Los Angeles and Orange County. Websites like VRBO are so saturated with vacation rental properties that it can feel impossible to get noticed, which means hosts have to get creative in order to be successful.

Fortunately, there’s an easy way to stand out from the masses: By setting up your own vacation rental website.

Why You Need a Vacation Rental Website

Setting up a vacation rental website gives you the power to completely customize the booking experience for your clients. You can post incredible photos, highlight key features, and add your own personal touch so your clients can get to know you. In a sea of vacation rental properties, these extra steps can go a long way towards securing more bookings.

If you’re overwhelmed at the thought of creating a website from scratch, there’s no need to worry. It’s never been simpler to get your own personalized vacation rental website up and running.

5 Steps to Set Up Your Site

There are 5 major steps to take in order to get your vacation rental website off the ground.

1. Choose a host: The first step is to choose a host for your website. There are plenty of free options, like Weebly and Wix, as well as paid options like GoDaddy, SiteGround, and Squarespace. Each one offers different levels of customization, so choose one that’s within your comfort zone. Companies like Rentivo or Lodgify cater specifically to vacation rental properties.

2. Pick your domain name: This should be something catchy that captures the essence of your vacation rental experience. It needs to be easy to spell and shouldn’t be so long that a potential client would have a hard time typing it in. Search for a few preferred names – you may have to get creative if your first choice is already taken.

3. Design your site: Depending on the hosting service you choose, this could be as easy as dragging and dropping the page elements you’d like to have. Prepare to spend some time uploading quality photos and writing good, informative content that would answer a potential customer’s questions before they ask.

4. Optimize your content: Use a tool like Ubersuggest to discover what local keywords people are searching (for example, “vacation rentals in the Bay Area.”) Then incorporate these words naturally into your web content. You don’t want it to sound robotic, but you do want to capitalize on searches for those keywords.

5. Make it easy to use: The whole purpose of your vacation rental website is to secure more bookings, so you want it to have a simple interface. Include a contact form so people can get in touch, and head off potential questions with About and FAQ pages. Think about what features VRBO and Airbnb lack and be sure you include them on your website.

 

Overall, setting up a vacation rental website is a quick and easy way to stand out in a crowded market. With a little time and patience, you’ll have a slick website that shapes your customers’ rental experience from the very first click.

 

A vacation rental website can be the boost you need to see more business. If increased bookings leave you wishing for a turnaround cleaning service for your space, check out what MaidThis! can do for you!

 

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved