About Us

You don’t want another cleaner – you want TIME!

Would you rather…

  • Spend quality time with your family….or mop the floor?
  • Grow in your career….or clean the toilet?
  • Relax after a long work day….or track down the darn cleaner that flaked?

Your time is valuable and we get it. You work super hard in life and deserve some “me time”. Does it make you crazy that you just want things to go smoothly?

Sit back, grab a beer (or wine, kale smoothie, whatever you fancy), and let us do the dirty work.

Easy online booking, flat-rate pricing, no BS.

Take back your time

“Ok guys but seriously, how can you make MY life better?”

Are you in Los Angeles, Orange County, or San Francisco? If so, you just met the most kick-ass domestic referral agency in those geographies.

You are likely are doing amazing in your life/career, maybe have a family or close friends that you want to spend more time with, or are sick of dealing with chasing down flaky cleaners. Your time is precious, and we understand that cleaning is really just one more item on your to-do list.

No more worrying about cleaning your home, if the maid you hired is going to show up, or even if you took out enough cash to pay the cleaner.

The referred housekeepers that show up to your home are independent domestic workers who take pride in making customers happy and delivering a smooth experience. You expect thorough and reliable home cleaning services and that the cleaners will have all of their own cleaning supplies. You want us to screen all of our cleaners, so you can rest assured that your home will receive the absolute highest quality of service. That is exactly what you’ll get!

Our Two-Part Satisfaction Guarantee

You’re totally going to love our service and we’re confident about that.

We aren’t happy until you are happy. Period. If you don’t like anything for whatever reason, we’ll fix it. No BS, no fine print.

Once you’re part of the MaidThis family, we know you’re going to recommend us to your friends and family so your satisfaction is absolutely at the top of our priority list. That’s why if the domestic worker goofed up and didn’t do a particular part of your cleaning, we’ll coordinate a re-clean of anything missed at no additional cost. Please see our Terms of Service for more information about our Satisfaction Guarantee.

100-percent-satisfaction-guaranteed

Super secret insider tip: you can give your friends/family $15 off and get $15 for yourself here

Our Core Values

We’re an open book. Below is what we, as a company, value.

Have Fun: Cleaning isn’t the most fun thing in the world (that’s why you’re on this website, duh!). But we have fun here in our work and culture and that is an important part of our experience with you. So if we send you a goofy meme or a redirect you to somewhere, it’s just part of who we are.

Make Money: We don’t run a slave ship and want to ensure the domestic workers are taken care of. The workers are compensated according to the jobs and set their own wages….this in turn leads to above-average pay which helps these cleaners support their families and provide an amazing environment for them to work in. Because of this, the domestic workers go wayyy above and beyond for our customers and ensure everyone is taken care of.

Deliver on Promises: We deliver on our promises. Period. It’s beyond frustrating when things don’t go smoothly and we get that. If you have questions, we answer them quickly…it’s as simple as that.

Do The Right Thing: Do work with integrity is the core of our organization, and we all take this to heart when working with you.

“Wait But What’s a Domestic Referral Agency?”

Imagine that you are the star of The Bachelor/Bachelorette. Its the season finale, and you’re sweating bullets because you only have a 1 special rose to give to your chosen partner but have NO idea who to give it to. Will your chosen partner be the love of your life, or end up being absolutely insane?!

We like to imagine ourselves as the agency matchmaker to pair YOU with your once-in-a-lifetime/totally NOT insane cleaner.

The domestic workers are screened and background checked. They are legal to work in California and are responsible for filing taxes at the end of each year. The agency (aka MaidThis) may keep track of customer service ratings with follow up phone calls and surveys to make sure YOU are happy. Unlike The Bachelor/Bachelorette, if you are not happy your referred worker, you can always ask for a replacement and we won’t make things weird ;)

Want more info? Check out our post about domestic referral agencies here

“So Are These Domestic Workers Your Employees?”

Nope! MaidThis Referral Agency does not hire “Domestic Workers” or “Independent Contractors.” MaidThis refers “Independent Domestic Workers.” The difference is that domestic referral agencies are required to follow the California civil code (continuing with The Bachelor analogy, we’re the matchmaker…not the person you’re marrying!). ​This means you are in control of the cleaning, but we’ll be here throughout the relationship to keep things smooth and ensure you’re happy.

“Why Should I Trust MaidThis! Cleaning?”

We can go on and on about how we’re one of the top rated domestic referral agencies and have amazing customer reviews, or about how over 30,000 homes have been cleaned through us, or about how each of our cleaning professionals goes through vigorous vetting processes before we bring them on, or even talk about how we’re completely tech-enabled and do automatic online payment to make life easy for you…

But let’s just leave it at this: customer satisfaction and ensuring the cleaning process is as smooth as possible is what we value here at MaidThis. We ready to help make your life easier and take back your time.

If you’re interested to learn more about our awesome team, check out our Meet The Team page :)

“Alright guys, I must admit you’re pretty darn cool. What’s next?”

We think you’re awesome too :) Time to make your life more worry-free!