Loss of Revenue

We’ve done over 20,000 cleanings (seriously!). Every once in a while, there will be a certain type of “crazy” guest….you know the type we’re talking about. The guest who wants to cancel the reservations for whatever reason they can come up with…sometimes its the weather, sometimes they blame the cleaning, etc. If your guest is upset about a part of the cleaning that should have been done, we’ll come back free of charge to fix it for the guests! Your guests should be happy with your place and we’ll do our part for that. Buuutt all we can do is make it right by ensuring the cleaning is up to par, so if your guest wants to cancel the reservation, unfortunately that’s totally out of our control and we can’t cover any costs associated with that.