Blog

Impress Your Guests with Community Partnerships

airbnb community partnerships

 

Airbnb and vacation rental platforms like it have grown exponentially over the last few years. In fact, the industry has become so flooded, you might think it’s impossible to stand out, especially if you’re renting out your place as a small-time side hustle.

However, never fear: There are still a few things – little things, in fact – that you can do to go above and beyond your guests’ expectations which will, with a little luck, result in some kick-ass reviews. And really, that’s what matters most, right?

If you’re a small-time host, you may actually be at an advantage when it comes to impressing your guests over the big dogs in your city.

Here are 2 things you can start doing this week to wow your renters.

1. Choose 1-2 things that you’re going to do better than everyone else.

We say this all the time and we’ll say it again: You’re running a business. Don’t think of your vacation rental venture as anything else because it’s not. It. Is. A. Business.

And successful business owners find ways to stay ahead of the curve and do things better than their competition. How do they do it? They research what their competitors are doing and take it a step further.

Get on Airbnb or whichever hosting platform(s) you’re using, log out of your hosting account, and search for properties in your area. See things the way your guests see them. Scour the other listings that come up and make a list of the more popular things you see.

Out of the things on that list, what can you do better than everyone else? Don’t get carried away here – the idea is to choose a couple of things to really focus on so you’re not over-stretching.

Pro Tip: Install an IP blocker plugin to your browser or use a VPN connection to really trick your browser so you can see what true out-of-towners might find in their search list first.

2. Broker a deal with neighborhood businesses.

First and foremost, it’s just good to know other business owners in your local community. Entrepreneurs are highly likely to recommend other entrepreneurs’ businesses when they have a working relationship with them.

How can this help you?

 

  • It looks cool to your guests. Whether you get some face time with your guests or not, you can make mention of your personal relationship with a business manager or owner in your Welcome Packet. You can say something to the effect of, “If you happen to eat at Joe’s Pizza (which I highly recommend), ask if the owner, Joe, is in. Tell him you’re staying at my place – he’s a great friend!”
  • Business owners and managers have friends and family. Some people have family members or close friends who live out of town and, possibly, can’t host everyone at their own home. If something comes up, they’ll be more likely to recommend their loved ones stay with you.
  • Create a discount partnership. If you’re recommending to your guests that they visit a certain business, it can’t hurt to ask for a little something for your guests in return. Tell (and show) local business owners or managers how you’re helping market their business and ask for something to offer your guests in exchange for the “free” advertising.

 

It’s that easy! Don’t overthink it. Remember to be confident in your business and the rest will come naturally. Your guests will be thrilled that you’ve taken the time to exceed their expectations and you’ll be glad you went out of your way to make them happy.

 

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

Cleaning Services Palos Verdes Helps You Find A Motivational Boost to Declutter Once And For All

Cleaning services Palos Verdes - motivation to declutterPerhaps you’ve tried convincing yourself (and your mom) that you actually enjoy the mess you’ve surrounded yourself with, that it’s cozy and artistic, that it makes you feel laid-back and free. However, messiness could be a sign of lacking self-control or something being amiss with your inner life. Cleaning services Palos Verdes will show you that thorough decluttering is not only worth every penny, but also immensely liberating.

 

In fact, your mental state could greatly benefit from decluttering, leaving you more resolved to better cope with everything else. And what better time than the beginning of the year to start with a clean slate.  What’s more, you’ll feel empowered for a vigorous, fresh start in just about every other aspect of your life. Here’s some tips from the pros at cleaning services Palos Verdes to help you get started!

 

You are what you think you are

 

Do you think that, as far as tidiness goes, you’re hopeless and that your living space is destined to be forever messy? Well, if that is so, you might be right. It turns out that if we believe that some things are deeply rooted in our very nature and can’t be helped, we get trapped.

Basically, if you consider yourself to be lazy, undisciplined, unmotivated, or lacking the willpower to see things through, you’ll most probably behave in line with that thinking. Instead, convince yourself that you can do whatever you set your mind on, and you’ll see that positivity come to life and manifest itself in your home and in your head.

As simple as can be – the 1- touch rule

Imagine never again being late due to having misplaced your favorite handbag or forgetting under which pile of stuff you left your car keys. Visualize the admiration on your friends’ faces while you proudly host a gathering in your decluttered and improved home.

The 1-touch rule is a clever shortcut that is easy to adapt to, and it’s really simple. As soon as you are finished using an item, put it back in its place, instead of procrastinating and changing its locations so many times that you no longer know how it got there, let alone where it belongs.

Baby steps

Take your time, clutter is annoying but perfectly manageable. Since it took a while for it to go from barely noticeable to completely unbearable, you’ll need to dedicate a decent amount of time to tackle it.

Don’t bite off more than you can chew, as being overly ambitious can backfire. Instead, deal with one room or one category of items at a time. That way, you’ll witness tangible progress, and that’s the best motivation.

Defeat clutter with premium cleaning services Palos Verdes

Some clutter may seem harmless, but it can swiftly get out of hand and take over. At that point, just thinking about tackling it will leave you utterly exhausted. Luckily, cleaning services Palos Verdes will show you where to start, or, better yet, do all the work for you and set you free. What’s more, with your home tidy and well-organized, you’ll be able to better focus on any substantial task at hand. Don’t let clutter win – get the upper hand and call us today!

Clean my Home


single-blog-sidebar-vacation-rental
  • Choose Your Date & Time 7 Days a Week
  • Flat-Rate Pricing. No hidden fees.
  • Free Recleans, Happiness Guaranteed
Book Now

Testimonials

Using the platform was super simple. I've used my cleaners five times now, and the one time I did have to reschedule it was super easy, hassle-free. It's really simple, it's easy, and they've done great job.
Gus
Los Angeles, Ca
20+

Hours
Saved

My wife and I are thrilled how easy everything is with MaidThis, and now I’m a customer for life! If you don’t want to go through the hassle of finding your own cleaner, definitely try MaidThis
Jordan
Redondo Beach, Ca
25+

Hours
Saved

I work a full-time job and I have a small kids at home, so by the time I get home the LAST thing I want to do is clean. If you need to save time, I recommend going through MaidThis. Their customer system was amazing.
Suzy
Los Angeles, Ca
70+

Hours
Saved

Blog

Organizing Your Cleaners: Cleaning Services Culver City Share Tips And Tricks

Cleaning services Culver City - organizing cleanersThe irony of having an abundance of cleaning supplies in your home, ranging from common household products to the more pricy cleaners, is that they can create an unsightly disorder in their own right. Clever organization of your cleaners will not only help you use available space in a more rational way, but also make cleaning much easier and more time-efficient. In fact, organizing your cleaning supplies is an essential part of an efficient cleaning routine. Professional cleaning services Culver City are another way to go, and here they share what years of experience have taught them – preparation is key.

Declutter and narrow down

Just like with your personal hygiene and beauty products, you probably have cleaning supplies you use on a daily or weekly basis, those you never use, and those you don’t even know you have. Another problem is they are probably scattered all over the place, or, even worse, jumbled together.

First things first – get rid of all the nearly empty containers and the cleaners well past their expiration date. Throw away any brooms or brushes that have been rendered practically useless over the years. They are inexpensive and should be replaced on regular basis for health reasons alone. Decluttering will ease your mental burden and narrowing it down to the essentials will make sorting and organizing them easier.

Categorize and tuck away

Depending on the storage space available, the easiest way to categorize your cleaning essentials is to have separate containers, say, a box or a bucket, designated for all the tools and products used in a certain room of the house. For the lucky ones with generous living space, having a neatly organized closet is an answer to all the questions, as you can put the cleaning supplies for each room in it.

For the rest of us who cannot afford to keep the supplies out of sight in such an effortless way, here’s a few helpful ideas:

  • a hanging shoe holder – put it behind the door of your closet or bathroom and you’ll have everything in plain sight;
  • bins and baskets under the kitchen/bathroom sink – use the back of the cabinet doors to suspend them and store kitchen or bathroom cleaning supplies right where you need them;
  • hooks – attached to the back of the cabinet door, you’ll be able to hang all your cleaning gloves and cloths;
  • a DIY pegboard – decorated to your liking and installed on the wall, it is great for getting brooms, dust pans and mops out of the way;
  • wire shelving – hang them behind the door of your closet to create ample storage space;
  • tension rods under the sink – hang all the spray cleaners and you’ll get extra storage space below.

Cleaning Services Culver City to the rescue!

Enjoy your time at home and never again be forced to spend an absurd amount of time merely prepping for house cleaning, only to feel  worn-out halfway through.  Cleaning Services Culver City spares you the dirty work and leaves your home spick-and-span. Call us today and let us make your life easier!

Clean my Home


single-blog-sidebar-vacation-rental
  • Choose Your Date & Time 7 Days a Week
  • Flat-Rate Pricing. No hidden fees.
  • Free Recleans, Happiness Guaranteed
Book Now

Testimonials

Using the platform was super simple. I've used my cleaners five times now, and the one time I did have to reschedule it was super easy, hassle-free. It's really simple, it's easy, and they've done great job.
Gus
Los Angeles, Ca
20+

Hours
Saved

My wife and I are thrilled how easy everything is with MaidThis, and now I’m a customer for life! If you don’t want to go through the hassle of finding your own cleaner, definitely try MaidThis
Jordan
Redondo Beach, Ca
25+

Hours
Saved

I work a full-time job and I have a small kids at home, so by the time I get home the LAST thing I want to do is clean. If you need to save time, I recommend going through MaidThis. Their customer system was amazing.
Suzy
Los Angeles, Ca
70+

Hours
Saved

Blog

The Ultimate Guest Correspondence Timeline

The Ultimate Guest Correspondence Timeline from MaidThis.com

 

Every host knows the importance of getting and maintaining positive guest reviews and ratings. The higher your score and the more specific your reviews, the more likely you are to have consistent bookings.

One of the best ways you can ensure positive reviews is to stay in touch with your guests. From the moment they book with you until the moment they leave, you need to ensure you’re available to answer questions and offer help.

It may feel like you’re going overboard but staying in close contact with the folks you host is one of the best ways to ensure they’re well taken care of and arrive and leave your place with no unanswered questions.

Here’s the ultimate timeline for checking in with your guests.

1. The First 48

This is such a simple thing a host can do and yet it goes ignored or forgotten all too often.

Once you receive notification of a new booking or request, send a message to your guest to thank them for choosing your place. Aim to do this within 48 hours of getting notified.

Your message doesn’t need to be long or overly personal – just long enough to show your appreciation and express your excitement for their stay.

This little gesture will go a long way.

Pro Tip: Create a canned message and keep it somewhere easy to access, like iPhone Notes or in a Google doc so you’re only updating minor details like names and dates in these messages.

2. Two Weeks Before

Reach out again just a couple of weeks before your guests are due to stay with you and express your excitement again. Take it a step further and ask what your guests want or plan to do while they’re in town.

While you may not fancy yourself a tour guide (or have any interest in being one anyway) and though you may feel it’s not your responsibility to do it, offering your guests this personalized service before their arrival speaks volumes.

If you live nearby, it should be easy for you to make some suggestions for local activities. Keep your tips to just one or two things and, as always, offer to answer any questions.

Pro Tip: Have a few “go to” suggestions that you can keep in that canned response file. These should be suitable for just about anyone so that if your guests respond that they don’t know, you’re still prepared with a helpful response.

3. The Week Of

Now is the time to reach out and confirm your guests’ stay officially. Don’t leave any check-in procedures lingering or uncertain. Things happen, of course, but do your due diligence to:

  • Remind your guests of check-in time and procedures.
  • Ask when you can expect them to check in.
  • Offer to answer any lingering questions.
  • Offer any last-minute tips to make their trip from the airport to your place a breeze.

Don’t wait too long to send this message. The closer it gets to the check-in day, the more likely it is for things to go wrong. Nip Murphy’s Law in the bud and stay on top of not-so-last-minute details.

4. The Day Before or the Day Of

You may feel like you’re sending too many messages at this point but don’t buy into this! You’re not being annoying – you’re just being thorough.

Your timing here depends on a couple of things: Whether your guests are traveling internationally to stay with you or not.

If your guest is traveling from outside of the U.S., send this message the day before their arrival. If they’re traveling domestically, you can send this message the morning of.

Offer one more time to answer any questions and confirm the arrival information you received from your guests earlier in the week. Show them you’re willing to go above and beyond other hosts and win them over before they arrive in your city. They’ll appreciate it!

5. The Day Before Check-Out

If your guests are staying only one night, this isn’t necessary but if you’ll be hosting them for multiple days, plan to remind them of your check-out procedures the day before so there’s no confusion.

Don’t be pushy but be direct. It’s best to leave some instructions written somewhere in your home and in your message, kindly remind guests where they can find the to-do list. Offer to answer questions or accommodate any special needs upon check-out if you can.

 

If you want great reviews, keep in touch with your guests. They’ll appreciate your attention to detail and truly feel like you care about their stay. Don’t be afraid to add some of your own personality into the correspondence. After all, guests are often looking for more personal experiences in vacation rentals than what they might otherwise get in a hotel.

By making an effort to appear to go out of your way, you’ll be raking in 5-star ratings and reviews all year long.

 

Need help with your turnover cleanings between guests? MaidThis! can help. You handle the guest correspondence, we’ll handle the clean-up.

 

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

4 Great Podcasts for Vacation Rental Hosts

vacation rental podcast
There’s a lot of competition these days in the vacation rental realm and as time wears on, it will take more and more to stand out among the crowd. There are a number of things you can do to improve your chances of landing guests like creating your own website and listing your place as pet-friendly.

One of the most helpful things you can do, however, is keep learning. Watching the trends in the industry will help you know how to market your own place and grow a stronger business.

There are plenty of things out there to keep you informed, from blogs to books and beyond. Podcasts are also a great source for gaining information.

Why Podcasts?

Podcasts are awesome for a number of reasons, but these are our favorite two:

Firstly, you can listen anywhere and while you’re doing anything. Whether you’re driving, walking the dog, or on an airplane, podcasts give you the freedom to do and go wherever you like.

Secondly, if you’re not much of a reader, they’re a real boon. Podcasts are a great way to take in information without having to give your entire focus.

Here are a few of our favorites.

Get Paid for Your Pad*

Get Paid for Your Pad (GPFYP) is the podcast for all things vacation rental hosting. Though the episodes often focus on Airbnb, much of the content applies to other vacation rental platforms.

Creator Jasper Ribbers shares all the knowledge he’s accumulated over years of trial and error and combines what he’s learned with the expertise of others through interviews.

Vacation Rental Success via Cottage Blogger

Cottage Blogger started after author Heather Bayer wrote and published her successful book, Renting for Profit, in 2003. As the industry began to change and more and more folks reached out to Bayer for advice, she realized she needed to do something more. Just two years after the publication of her book, Cottage Blogger was born.

The Vacation Rental Success podcast came a few years later and has been running strong ever since. The show is hosted by Bayer herself and often invites guests to share their expertise. Suffice it to say, you’ll find more than a few nuggets here to help you in your vacation rental venture.

Bigger Pockets

Bigger Pockets deems itself an “education site” and a thought leader in the real estate industry. In reality, it’s much more than that. It’s a place to network, a place to learn, a marketplace… You get the picture.

Bigger Pockets gives you an opportunity to learn how to be a better, smarter business person. You’ll learn more than you realize and if you’re looking for others to continue the conversation, you’ll have a built-in community at your fingertips.

Self Made Man

This isn’t a vacation rental-specific podcast but it’s sure to inspire you each week. Mike Dillard hosts Self Made Man and invites big-name guests like Mike Rowe, Daymond John (of “Shark Tank”), Tony Robbins, and Lewis Howe to share their wisdom.

If you want to improve your business – and make no mistake, as a vacation rental host, you are running a business – this podcast is chock full of valuable tips.

 

You don’t have to be a podcast nut to get something out of these shows. Even if you choose just one and tune in only sporadically, you’re sure to gain some valuable insight into how to improve your guests’ experience, your hosting business, and much more.

 

Looking for ways to simplify your vacation rental business this year? MaidThis! can help! Avoid the hassle of turnover cleanings – let us handle them.

 

*Our CEO, Neel Parekh, was interviewed by Jasper Ribbers on Get Paid for Your Pad in May 2017. You can listen to that episode here.

 

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved