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What To Look For in an Airbnb Cleaning Service

Airbnb Cleaning ServiceAs an Airbnb host, you’re running your own business and want to differentiate yourself. Naturally you’re looking to provide the best customer service for your customers without dealing with the headache. There are so many things to think about like how to optimize your listings, responding to customers, manage check-ins, etc….the last thing you should be thinking about is who will be cleaning the toilets.

As you try and find cleaners to help with your rental properties, below are some key factors you should look for:

  1. Reliability:

Level of reliability far the most important thing you need to gauge in a cleaning company or maid. If a cleaner doesn’t show up on time or (worse) completely flakes, you’ll be stuck cleaning the home by yourself and it might not be ready in time for the next tenant. This leaves a bad experience for your client, which will negatively impacts your business.

Questions to ask:

How often is the maid/Airbnb cleaning company available? How much notice do they need ahead of time? How many other clients are they working with/will this affect their reliability?

 

  1. Communication /  Ease of Change:

As you know, often times there are just a ton of last minute changes. A client cancels, decides to stay another day, isn’t awake in time to check-out…the list goes on.

Questions:

Will you be able to call this maid/company on short notice to change scheduling? Is there a charge for last minute changes? Do you have a back-up plan if a cleaner is booked and can’t accommodate a change?

 

  1. Scalability:

As you scale your vacation rental business, the least amount of time you spend on scheduling the better. If you’re still texting/calling maids for every Airbnb cleaning it’d going to be very hard for you to properly grow your business without dealing with admin work. You also do not want to have to find, vet, and hire new maids every time you list new properties.

Questions:

How many crews does the company have? Will they be able to handle X amount of more bookings as you grow your listings? Will you have to manually call the maid/cleaning service to schedule every cleaning? (more…)

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

Home Cleaning Tips and Tricks!

There are many ways we can end up bringing filth into our homes, whether it is by not taking off our shoes when we enter it or when we have pets and guests in. There are many ways you can get around it, especially when it comes to cleaning, so you would do well to focus on dealing with the issues as soon as possible. MaidThis! put together the following tips for the Los Angeles cleaning community that will give you ideas you can use in your cleaning efforts:

Blood stain removal

We’ve all had accidents cutting ourselves and we ended up having droplets of blood on our clothes or the floors and carpets. There are ways you can do this without too much issues involved, using a few things in the process.

    • Make a paste using cornstarch or talcum powder and water. You can use it to blot out the spots of blood until its dry, then using a brush you can simply clean the area, vacuuming when you’re done. This will work only on non-porous surfaces, so you would do well to keep this in mind before using it.

 

    • You can also do the same thing by using meat tenderizing powder and water. It would take about 20 minutes or so, but you will have the chance to clean the same way.

 

    • You can also clean leather form blood with the help of hydrogen peroxide. It will react with the natural enzyme catalase, which in turn will break it down so you can wipe it off.

 

    • If you have drops of blood falling on fabric, then you can do the peroxide trick again, but it will take more than a few applications to ensure you have it cleaned out with no issues.

(more…)

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

Scaling Your Airbnb Business – MaidThis! Cleaning Interview with Scott Shatford

bookScott Shatford, founder of RentingYourPlace.com and Airdna.co, is an early pioneer in the Airbnb space and is joining us today to provide some insight to help scale your Airbnb business. Scott started listing in Airbnb in 2012 and strategically built an Airbnb enterprise that generated over $100,000 in profit in its first year.

Scott now runs RentingYourPlace.com, a hub for Airbnb listing knowledge, and Airdna.co, an analytics tool that provides insights into the profitability of over 400,000 properties worldwide.

 

    1. What 3 things do you look at when deciding whether a potential new property is worth bringing on (to list on Airbnb)?Location, seasonal demand, & comparable property performance. Location is really the key and Airbnb is most successful in high-density urban areas. These places are great because they cater to vacation travelers and business travelers alike. The other important piece is really understanding how much a place can earn by looking at the performance of similar properties in the area. I developed Airdna.co to give Airbnb entrepreneurs greater insights into what kind of revenues, occupancy rates, and annual revenue new listings can expect to see across the world.

 

    1. Based on your experience, at what point should a host start looking to bring in another Airbnb rental property? Are there certain benchmarks they should hit before bringing on a new property?The biggest mistake I’ve seen is people trying to grow vacation rental businesses too fast. They sacrifice quality service for the pursuit of more real estate. I think the best benchmarks should be around obtaining 5 star reviews and reducing the time it takes to manage a property to under 2 hours per week. You want to fine tune the operation aspects of things first, the financial rewards will then follow.

 

    1. What was the biggest bottleneck for you as you scaled your Airbnb operation and what how did you solve it? i.e. managing check-ins, cleaning, getting enough clients, etc.Cleaning and automated guest check-ins were my biggest bottle necks for some time. Finding a trusted cleaner that is dependable and provides consistent service is crucial. Once you have that figured out the goal is to automate every aspect of check-ins and checkouts to create a truly passive income. It’s important to have back-up plans to your back-up plans so that every issue can be resolved remotely.

(more…)

Clean my
Vacation Rental


single-blog-sidebar-vacation-rental
  • Automated Scheduling
  • Cleaning Report with Pictures
  • Never a No-Show. Guaranteed.
Book Now

Testimonials

At first I tried to take care of all of the cleaning process myself, and it turned out to be a bigger headache than anything else. So a friend told me about MaidThis and its been fantastic. I’ve been working with my cleaners for a few months so far. I recommend you check out the service for yourself.
Brent
Airbnb Host in LA
90+

Hours
Saved

I definitely think that as a company we've been able to make more money, not only because we're saving money by using Maid This, but also because they're helping take a few of the necessary evils with doing vacation rentals off of the property managers plate.
Laura G
Airbnb Host in LA
90+

Hours
Saved

Blog

Scaling Your Airbnb Business Part 2 – MaidThis! Cleaning Interview with H&P Properties

maidthis Lisa and Monica founded H&P Properties, a Canada-based property management company that manages short-term rental properties.  Both were former employees of Airbnb and launched in 2012 after hosting for a number of years – Lisa was one of the original 50 SuperHosts in the world.
They currently manage 40 units right now, with the vast majority being in the short-term rental space. They’ve join us here today to share some insights for Airbnb hosts in both the U.S. and Canada!

 

  1. What 3 things do you look at when deciding whether a potential new property is worth bringing on (to list on Airbnb)?
    Location! It’s the most important. It needs to be somewhere that travelers actually want to stay. Good transit hookups and parking are next, and we also look at the state of the unit (clean, in good repair, decorated nicely?) and decide whether the owner will be a good client or not. We don’t have time for a lot of hand holding and high-maintenance clients–it’s just not worth it. So we try to avoid those.

 

  1. Based on your experience, at what point should a host start looking to bring in another Airbnb rental property? Are there certain benchmarks they should hit before bringing on a new property?
    They should be making more than enough money in bookings to be able to cover the costs of the first property, and also carry them through the slower months. Having multiple properties is a lot of work and a big time commitment, so they need to be prepared for that trade-off.

 

  1. What was the biggest bottleneck for you as you scaled your Airbnb operation and what how did you solve it? i.e. managing check-ins, cleaning, getting enough clients, etc.
    Everything is a challenge when you scale something like this. Managing all the moving parts such as cleanings, check in details, replying to inquiries and guest problems are where we are still trying to streamline things. Attracting guests is not so hard because we choose our properties carefully. It’s just all the behind the scenes work that is very draining. Right now we are assessing new management programs to help us with our challenges, and have recently hired someone. We also have a deal with a great cleaning company, so they take care of most of those details.

 

  1. What is your favorite software to use to help with your Airbnb listings?
    There really isn’t anything spectacular out there right now. We are testing a few right now, but we need software that works with Airbnb and ALL the other vacation rental sites, since we are on those, too. All I can say is tread carefully and think about how the software will work with your unique company, and if the providers offer good customer support. If they won’t train you or answer your calls, run away!

(more…)

Testimonials